Policies

Appointment Cancellations

Courtesy reminder calls provided 48 hours in advance of appointment

24 hour notice required for cancellation

$75 charge billed for new patient office visit no show or cancel less than 24 hours

$50 charge billed for follow up patient office visit no show or cancel less than 24 hours

$150 charge billed for surgery no show or cancel less than 24 hours

 

Purchase Policy Custom Medication Products

Prescription medications sold in our office are nonrefundable due to quality control

We no longer accept prepayments for prescription products

You must be present to purchase a prescription product

 

Refund and Exchange Policy for Cosmetic Retail Products

Retail products must be in their original packaging & unopened for exchange/refund within 15 days with a 20% restocking fee 

After 15-30 days we will exchange a product the same day as you bring the item into the office, but no longer offer a credit

Beyond 30 days products are nonrefundable and nonreturnable

Products must be exchanged for other products the same day  

The exchange of products is not valid towards cosmetic treatments 

Special orders with shipping costs must be paid for at the time of the order & we will notify you when the item(s) arrives; if after 2 weeks we do not hear back or if the item is not picked up, then we will put the item(s) back on the shelf

 

Check In

Confirm current contact information

Present any new insurance card(s)